Choose the room that suits you the best. Here you will find quick answers to the most frequently asked questions about our rooms. This makes it easy to choose and book the room that perfectly matches your preferences.
We offer a variety of room types to suit your needs: Luxury room with bath, Luxury room without bath, Superior rooms, Family rooms and Suites.
The maximum occupancy varies by room type. Our Deluxe Rooms, Superior Rooms, and Suites can accommodate up to 2 guests. Our Family Rooms can accommodate up to 4 guests. In addition to the maximum occupancy of 2 or 4 guests, one child up to and including 3 years of age may stay in the room.
No, it is not possible to add extra beds to the rooms. However, for children up to and including 3 years of age, we can provide a complimentary baby cot upon request.
Yes, we can provide a baby cot in your room. Baby cots are subject to availability, so we kindly ask you to request one when making your reservation.
The fee for providing a baby cot is € 12.50 per night.
Yes, all rooms are equipped with air conditioning.
Yes, complimentary Wi-Fi is available in all rooms as standard.
Yes, our rooms are equipped with individual thermostats as part of the climate control system.
Yes, all rooms are equipped with a walk-in shower, with the exception of Suites 1302 and 1308.
Yes, all rooms are equipped with a bathtub, with the exception of the Deluxe Room without a bathtub.
The hotel is fully wheelchair accessible. From the parking garage, you can take the lift to all floors, with all facilities easily accessible from there.
We do not have specially adapted accessible rooms. However, all of our doors are wide enough to accommodate wheelchair users.
Upon request, we can provide shower stools and support rails for use in the bathroom and near the toilet.
Our rooms feature comfortable walk-in showers that are completely step-free.
Our rooms are completely level and free of thresholds.
No, we do not provide hypoallergenic bedding.
No, we do not have rooms with hypoallergenic flooring available.
With the exception of our Suites, all room types include rooms with a balcony. Balcony rooms are subject to availability.
Smoking is permitted on the balconies, which are equipped with ashtrays.
Dogs are welcome in our Deluxe Rooms with a bathtub, Deluxe Rooms without a bathtub, and Family Rooms. A surcharge of €22.50 per night applies for bringing your dog.
Certified assistance dogs are always welcome in our hotel. Please refer to our dog policy page for more information.
In principle, pets other than dogs are not allowed in the hotel rooms. However, you are welcome to contact our reception team, and we will be happy to discuss the available options with you.
Yes, our hotel offers room service for guests who would like to enjoy food and drinks in the comfort and privacy of their room. You can easily order dishes and beverages via the QR code provided in your room, and they will be delivered directly to your hotel room.
Room service is available from 11:00 AM to 9:30 PM. Outside these hours, the available options may be limited. You can find the current opening hours and available menu via the QR code in your room.
You can easily scan the QR code in your room using your mobile phone. This will open the room service menu, where you can place your order online. If you are unable to scan the QR code, our reception team will be happy to assist you by phone.
You can order from the same menus that are available in our restaurant. The full menus can be found on our website.
Yes, a room service fee of € 15,00 applies when using this service.
Our hotel rooms are equipped with modern technology to make your stay as comfortable as possible. You can enjoy complimentary Wi-Fi, a TV, and electronically operated safes.
Unfortunately, this option is not available.
Yes, you can easily contact us digitally. Using your mobile phone, you can connect with our chatbot via WhatsApp or through our website, hotelduiven-arnhem.nl. This allows you to quickly receive answers to your questions and support during your stay.